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Terms & Conditions

Aab is the trading name of Aab UK Limited, a company registered in England and Wales under registration number 06268741. Our registered address is 241 Mitcham Road, Tooting Junction, Amen Corner, London SW17 9JQ. Our VAT number is 122163851.

Aab UK Ltd Copyright and Design Rights

Aab UK Ltd is the exclusive owner of all copyright and design rights for all of the clothing designs portrayed in this website under the United Kingdom’s Copyright, Designs and Patents Act of 1988.

The consequences of copyright and design rights infringement can include substantial statutory damages, at the discretion of the court, for wilful infringement. Those companies and individuals that are identified as engaging knowingly or otherwise in copyright and design rights infringement of Aab UK Ltd designs will be deemed by Aab UK Ltd to have been in “wilful infringement”.

In such cases Aab UK Ltd will contemplate pursuing all available legal remedies, including seeking monetary damages, injunctive relief, and an order for the payment of court costs and all associated legal fees.

1. Use of the Website

By accessing the website, you warrant and represent to the website owner that you are legally entitled to do so and to make use of information made available via the website. Furthermore you are agreeing to comply with and are bound by the following terms and conditions of use.

2. Information on the Website

Whilst every effort is made to update the information contained on this website, neither the Website Owner nor any third party or data or content provider make any representations or warranties, whether express, implied in law or residual, as to the sequence, accuracy, completeness or reliability of information, opinions, any share price information, research information, data and/or content contained on the website (including but not limited to any information which may be provided by any third party or data or content providers) ("information") and shall not be bound in any manner by any information contained on the website. The Website Owner reserves the right at any time to change or discontinue without notice, any aspect or feature of this website. No information shall be construed as advice and information is offered for information purposes only and is not intended for trading purposes. You and your company rely on the information contained on this website at your own risk. If you find an error or omission at this site, please let us know.

3. Trade Marks

All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.

4. External Links

External links may be provided for your convenience, but they are beyond the control of the Website Owner and no representation is made as to their content. Use or reliance on any external links and the content thereon provided is at your own risk. When visiting external links you must refer to that external websites terms and conditions of use. No hypertext links shall be created from any website controlled by you or otherwise to this website without the express prior written permission of the Website Owner. Please contact us if you would like to link to this website or would like to request a link to your website.

5. Public Forums and User Submissions

The Website Owner is not responsible for any material submitted to the public areas by you (which include bulletin boards, hosted pages, chat rooms, or any other public area found on the website. Any material (whether submitted by you or any other user) is not endorsed, reviewed or approved by the Website Owner. The Website Owner reserves the right to remove any material submitted or posted by you in the public areas, without notice to you, if it becomes aware and determines, in its sole and absolute discretion that you are or there is the likelihood that you may, including but not limited to:

5.1 defame, abuse, harass, stalk, threaten or otherwise violate the rights of other users or any third parties;

5.2 publish, post, distribute or disseminate any defamatory, obscene, indecent or unlawful material or information;

5.3 post or upload files that contain viruses, corrupted files or any other similar software or programmes that may damage the operation of the Website Owner's and/or a third party's computer system and/or network;

5.4 violate any copyright, trade mark, other applicable Great Britain or international laws or intellectual property rights of the Website Owner or any other third party;

5.5 submit contents containing marketing or promotional material which is intended to solicit business.

6. Specific Use

You further agree not to use the website to send or post any message or material that is unlawful, harassing, defamatory, abusive, indecent, threatening, harmful, vulgar, obscene, sexually orientated, racially offensive, profane, pornographic or violates any applicable law and you hereby indemnify the Website Owner against any loss, liability, damage or expense of whatever nature which the Website Owner or any third party may suffer which is caused by or attributable to, whether directly or indirectly, your use of the website to send or post any such message or material.

7. Warranties

The Website Owner makes no warranties, representations, statements or guarantees (whether express, implied in law or residual) regarding the website, the information contained on the website, your or your company's personal information or material and information transmitted over our system.

8. Disclaimer of Liability

The Website Owner shall not be responsible for and disclaims all liability for any loss, liability, damage (whether direct, indirect or consequential), personal injury or expense of any nature whatsoever which may be suffered by you or any third party (including your company), as a result of or which may be attributable, directly or indirectly, to your access and use of the website, any information contained on the website, your or your company's personal information or material and information transmitted over our system. In particular, neither the Website Owner nor any third party or data or content provider shall be liable in any way to you or to any other person, firm or corporation whatsoever for any loss, liability, damage (whether direct or consequential), personal injury or expense of any nature whatsoever arising from any delays, inaccuracies, errors in, or for any actions taken in reliance thereon or occasioned thereby or by reason of non-performance or interruption, or termination thereof.

9. Use of the Website

The Website Owner does not make any warranty or representation that information on the website is appropriate for use in any jurisdiction (other than Great Britain). By accessing the website, you warrant and represent to the Website Owner that you are legally entitled to do so and to make use of information made available via the website.

10. General 10.1 Entire Agreement

These website terms and conditions constitute the sole record of the agreement between you and the Website Owner in relation to your use of the website. Neither you nor the Website Owner shall be bound by any express tacit nor implied representation, warranty, promise or the like not recorded herein. Unless otherwise specifically stated these website terms and conditions supersede and replace all prior commitments, undertakings or representations, whether written or oral, between you and the Website Owner in respect of your use of the website.

10.2 Alteration

The Website Owner may at any time modify any relevant terms and conditions, policies or notices. You acknowledge that by visiting the website from time to time, you shall become bound to the current version of the relevant terms and conditions (the "current version") and, unless stated in the current version, all previous versions shall be superseded by the current version. You shall be responsible for reviewing the then current version each time you visit the website.

10.3 Conflict

Where any conflict or contradiction appears between the provisions of these website terms and conditions and any other relevant terms and conditions, policies or notices, the other relevant terms and conditions, policies or notices which relate specifically to a particular section or module of the website shall prevail in respect of your use of the relevant section or module of the website.

10.4 Waiver

No indulgence or extension of time which either you or the Website Owner may grant to the other will constitute a waiver of or, whether by estoppels or otherwise, limit any of the existing or future rights of the grantor in terms hereof, save in the event or to the extent that the grantor has signed a written document expressly waiving or limiting such rights.

10.5 Cession

The Website Owner shall be entitled to cede, assign and delegate all or any of its rights and obligations in terms of any relevant terms and conditions, policies and notices to any third party.

10.6 Severability

All provisions of any relevant terms and conditions, policies and notices are, notwithstanding the manner in which they have been grouped together or linked grammatically, severable from each other. Any provision of any relevant terms and conditions, policies and notices, which is or becomes unenforceable in any jurisdiction, whether due to voidness, invalidity, illegality, unlawfulness or for any reason whatever, shall, in such jurisdiction only and only to the extent that it is so unenforceable, be treated as pro non scripto and the remaining provisions of any relevant terms and conditions, policies and notices shall remain in full force and effect.

10.7 Applicable laws

Any relevant terms and conditions, policies and notices shall be governed by and construed in accordance with the laws of Great Britain without giving effect to any principles of conflict of law. You hereby consent to the exclusive jurisdiction of the High Court of Great Britain in respect of any disputes arising in connection with the website, or any relevant terms and conditions, policies and notices or any matter related to or in connection therewith.

10.8 Comments or Questions

If you have any questions, comments or concerns arising from the website, the privacy policyor any other relevant terms and conditions, policies and notices or the way in which we are handling your personal information please contact us.

Privacy & Policy

Your privacy is important to us. This privacy statement provides information about the personal information that Aab UK collects, and the ways in which we use that personal information.

PERSONAL INFORMATION COLLECTION

Aab UK may collect and use the following kinds of personal information:

  • [information about your use of this website]
  • [information that you provide using for the purpose of registering with the website]
  • [information about transactions carried out over this website]
  • [information that you provide for the purpose of subscribing to the website services]
  • [any other information that you send to us.]
USING PERSONAL INFORMATION

Aab UK may use your personal information to:

  • [administer this website]
  • [personalise the website for you]
  • [enable your access to and use of the website services]
  • [publish information about you on the website]
  • [send to you products that you purchase]
  • [supply to you services that you purchase]
  • [send you statements and invoices]
  • [collect payments from you; and]
  • [send you marketing communications.]

Where Aab UK discloses your personal information to its agents or sub-contractors for these purposes, the agent or sub-contractor in question will be obligated to use that personal information in accordance with the terms of this privacy statement.

In addition to the disclosures reasonably necessary for the purposes identified elsewhere above, Aab UK may disclose your personal information to the extent that it is required to do so by law, in connection with any legal proceedings or prospective legal proceedings, and in order to establish, exercise or defend its legal rights.

SECURING YOUR DATA

Aab UK will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.

Aab UK will store all the personal information you provide on its secure servers.

[Information relating to electronic transactions entered into via this website will be protected by encryption technology.]

CROSS-BORDER DATA TRANSFERS

Information that Aab UK collects may be stored and processed in and transferred between any of the countries in which Aab UK operates to enable the use of the information in accordance with this privacy policy.

[In addition, personal information that you submit for publication on the website will be published on the internet and may be available around the world.]

You agree to such cross-border transfers of personal information.

UPDATING THIS STATEMENT

Aab UK may update this privacy policy by posting a new version on this website.
You should check this page occasionally to ensure you are familiar with any changes.

OTHER WEBSITES

This website contains links to other websites.
Aab UK is not responsible for the privacy policies or practices of any third party.

CONTACT US

We are always pleased to hear from our customers even if it is a complaint. We want to ensure our customers are always satisfied with their purchase and to return to the site and to recommend us to friends and family. If you have any questions or feedback, or if you would like us to stop processing your information, please do not hesitate to contact our customer care team who will be happy to answer any questions you may have.

You can either email us on customercare@aabcollection.com or call 020 8684 7653 or +44 684 7653 if calling from outside the UK.

You can also write to us at:Aab UK Limited

Unit 12
Croydon House Business Centre
Peall Road
Croydon,
CR0 3EX
UK

FAQ's

Delivery Where does Aab deliver to?

Aab UK Limited ships to over 100 countries worldwide including countries in Africa, Asia, Europe, America and more. Click here for more info/visit our Delivery Page.

How much does Aab delivery cost?

Aab has various delivery and shipping methods. To view all Aab delivery costs and details, visit our Delivery Page.

Is a signature required for my delivery?

For security reasons and to ensure the delivery reached the recipient, a signature may be required on receipt.

Returns, Refunds and Exchanges Can I return a sale item?

Sale items may be refunded but the refund will be the discounted price and not the original price.

Can I return an online order, in store?

Any orders made online which you would like to return, need to be returned to the online returns address provided and not to a store.

How do I return or exchange unwanted items?

To return an item, fill out the returns form on your delivery note marking the items to return, reason for returning and whether you’d like to exchange or a refund.

How long do I have to return or exchange an item?

We accept returns within 14 days after the receipt of your delivery.

Will my postage be refunded if I return all the items from my order?

Delivery charge is only refunded under cancelled orders before the item was shipped out, or if all items were faulty.

Where do I send my returns?

Unit 12 Croydon Business Centre
1 Peall Road
Croydon,CR0 3EX

How long does it take for you to refund me, if I return some items?

Once we receive the returned items, please allow up to 14 days for us to process your returns. You should receive an email once it has been processed.

Finding the item I want I cannot find the item I want online

If you cannot find the size/item you’re looking for online, we offer a Made to Order service on selected designs. See our Made to Order service for more info.

How do I find out about the style, fit or fabric of an item?

Once you enter the product page, each item has its own ‘product details’ within which you can see specific dimensions and sizes etc.

How can I choose the best size for me?

The Aab website provides a detailed size guide which consists of body measurements for each size and product type. You can access the size guide at the bottom of any page on the website, or you can access it from product pages.

Placing an order Which methods of payment do you accept?

We accept Visa, MasterCard, American Express and Maestro debit & credit card payments.

What if I wish to speak to someone before placing my order?

Simply contact our Customer Care team via the ‘contact us’ section on our website or call in on +44 (0) 208 684 7653

I didn’t receive an order confirmation

If you place an order and receive a payment confirmation but not an order confirmation, kindly contact us (preferably a phone call) so we can resolve the issue.

My Account What are the benefits of setting up an account with your website?

Setting up an account with Aab eases your shopping experience and makes it faster. You can also stay up to date with all the latest news & offer from Aab.

If I forget my account password, what do I do?

When signing in, click ‘forgotten your password’ and you will be sent an email giving you the ability to reset your email.

How safe will my personal data be?

Aab UK takes full responsibility to prevent loss or misuse of personal information. The information is stored on secure servers.

Gift vouchers Does my gift card have an expiry date?

The expiry date of the gift card varies based on the type of gift card it is. On average it can vary between one and three months. You will receive this information once you acquire gift card.

Can I get cash back from my gift card?

Cash backs are not available from gift cards.

What are the terms and conditions for a gift card?

All of the credit on the gift card or credit note is required to be used in one transaction. An online gift code cannot be used in store.

We value our customers and will go that extra mile to make your experience with Aab as seamless as possible.

You can order online or why not visit us at one of our stores? We offer a personal shopping experience to ensure you find the item that's simply right for you.

If you're not happy with your purchase, no problem - you can return items ordered online for an exchange or refund.

We understand it can be daunting ordering online for the first time - rest assured we are on hand to answer any queries you may have from sizing to shipping. Let us put your mind at ease and simply email us at customercare@aabcollection.comor call us on +44 (208) 684 7653 with any questions you might have.